{"id":1197,"date":"2021-10-01T19:10:47","date_gmt":"2021-10-01T17:10:47","guid":{"rendered":"https:\/\/gxdetail.com\/termos-de-envio-e-devolucoes\/"},"modified":"2021-10-01T19:33:54","modified_gmt":"2021-10-01T17:33:54","slug":"termos-de-envio-e-devolucoes","status":"publish","type":"page","link":"https:\/\/gxdetail.com\/pt-pt\/termos-de-envio-e-devolucoes\/","title":{"rendered":"Termos de Envio e Devolu\u00e7\u00f5es"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.10.5&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;https:\/\/gxdetail.com\/wp-content\/uploads\/2021\/08\/politica-devolucion-gxdetail.jpg&#8221; custom_padding=&#8221;24px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.9.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.9.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_cta title=&#8221;Termos de Envio e Devolu\u00e7\u00f5es&#8221; _builder_version=&#8221;4.10.5&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|700|||||||&#8221; header_text_color=&#8221;#FFFFFF&#8221; header_font_size=&#8221;40px&#8221; body_text_color=&#8221;#FFFFFF&#8221; background_color=&#8221;RGBA(0,0,0,0)&#8221; custom_padding=&#8221;||0px|||&#8221; header_text_shadow_style=&#8221;preset4&#8243; text_shadow_style=&#8221;preset4&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.9.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||4px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.9.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;32px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.9.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.10.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: xx-large; color: #000000;\"><a href=\"https:\/\/gxdetail.com\/pt-pt\/termos-de-envio-e-devolucoes\/\" style=\"color: #000000;\"><strong>TERMOS E CONDI\u00c7\u00d5ES DE ENVIO<\/strong><\/a><\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: large; color: #000000;\"><strong><\/strong><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: large; color: #000000;\"><strong>COMO E QUANDO O MEU PEDIDO \u00c9 ENVIADO?<\/strong><\/span><\/p>\n<p style=\"text-align: justify;\">Todos os nossos produtos s\u00e3o enviados em embalagens de alta qualidade que garantem a chegada das encomendas em perfeito estado.<\/p>\n<p style=\"text-align: justify;\">A encomenda sai das nossas instala\u00e7\u00f5es no prazo m\u00e1ximo de 24\/48 horas, nos dias de semana, ap\u00f3s rece\u00e7\u00e3o do pagamento ou confirma\u00e7\u00e3o da encomenda por telefone, se se tratar de um pedido em contrarreembolso.<\/p>\n<p style=\"text-align: justify;\">NOTA: as encomendas efetuadas a partir das 17h00 ser\u00e3o processadas no dia \u00fatil seguinte.<\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: large; color: #000000;\"><strong>QUAIS OS CUSTOS DE ENVIO?<\/strong><\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li>O envio para a Portugal Continental \u00e9 de 2,99\u20ac (IVA inclu\u00eddo), desde que a encomenda n\u00e3o ultrapasse o valor de 35\u20ac. A partir desse valor a GX Detail cobrir\u00e1 as despesas e PARA O CLIENTE SER\u00c1 GRATUITO.<\/li>\n<li>N\u00e3o s\u00e3o aceites encomendas com destino \u00e0s Madeira e A\u00e7ores<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/gxdetail.com\/wp-content\/uploads\/2021\/08\/preparacion-pedido-gxdetail-min-300x200.jpg\" width=\"438\" height=\"292\" alt=\"\" class=\"wp-image-1199 alignnone size-medium\" style=\"margin-left: auto; margin-right: auto; display: block;\" \/><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: large; color: #000000;\"><strong><\/strong><\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-size: large; color: #000000;\"><strong>POSSO PAGAR EM CONTRARREEMBOLSO?<\/strong><\/span><\/p>\n<p style=\"text-align: justify;\">Sim, o pagamento em contrarreembolso \u00e9 poss\u00edvel, a encomenda ter\u00e1 um custo extra de \u20ac 3,50 (IVA inclu\u00eddo) devido aos gastos da transportadora.<\/p>\n<p style=\"text-align: left;\"><span style=\"font-size: large; color: #000000;\"><strong>EM QUANTO TEMPO SER\u00c1 ENTREGUE O MEU PEDIDO?<\/strong><\/span><\/p>\n<p style=\"text-align: justify;\">As nossas encomendas para Portugal Continental s\u00e3o enviadas com a tarifa de urg\u00eancia MRW e t\u00eam um prazo de entrega de 24\/48 horas.<\/p>\n<p style=\"text-align: justify;\">Durante certas \u00e9pocas do ano, como Natal, P\u00e1scoa ou Black Friday, os envios podem sofrer atrasos devido ao alto volume de pedidos nos correios.<\/p>\n<p style=\"text-align: left;\"><span style=\"color: #000000; font-size: large;\"><strong>COMO POSSO ACOMPANHAR MEU PEDIDO?<\/strong><\/span><\/p>\n<p style=\"text-align: justify;\">Assim que o pedido sair de nossas instala\u00e7\u00f5es, o cliente receber\u00e1 um email da MRW com o n\u00famero de seguimento para que possa ser acompanhado.<\/p>\n<p style=\"text-align: justify;\"><strong><\/strong><\/p>\n<p style=\"text-align: center;\"><strong><\/strong><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: x-large; color: #000000;\"><strong>\u00a0POL\u00cdTICA DE DEVOLU\u00c7\u00d5ES<\/strong><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: large; color: #000000;\"><strong><\/strong><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: large; color: #000000;\"><strong>POSSO DEVOLVER UM PEDIDO?<\/strong><\/span><\/p>\n<p style=\"text-align: justify;\">O prazo para devolu\u00e7\u00e3o do material \u00e9 de 60 dias, nas seguintes condi\u00e7\u00f5es.<\/p>\n<ul style=\"text-align: justify;\">\n<li>Os produtos devem ser devolvidos nas suas condi\u00e7\u00f5es originais.<\/li>\n<li>O cliente ser\u00e1 respons\u00e1vel pelos custos de devolu\u00e7\u00e3o.<\/li>\n<li>Os portes de envio n\u00e3o ser\u00e3o pagos.<\/li>\n<\/ul>\n<p style=\"text-align: left;\"><span style=\"font-size: large; color: #000000;\"><strong>QUAL O PROCEDIMENTO PARA DEVOLVER UM PRODUTO?<\/strong><\/span><\/p>\n<p style=\"text-align: justify;\">Para devolver um produto, o cliente pode entrar em contato com o Departamento de Atendimento ao Cliente, enviando um email para pedidos@gxdetail.com ou enviando um WhatsApp atrav\u00e9s do site.<\/p>\n<p style=\"text-align: justify;\">* O reembolso do valor ou o novo envio de produtos ser\u00e1 feito ap\u00f3s recebermos a encomenda nos nossos escrit\u00f3rios. Quando a devolu\u00e7\u00e3o do valor devido for processada, a transfer\u00eancia ter\u00e1 efeito dentro de 3 dias \u00fateis.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/gxdetail.com\/wp-content\/uploads\/2021\/08\/envio-pedido-gxdetail-min-300x200.jpg\" width=\"410\" height=\"273\" alt=\"\" class=\"wp-image-1201 alignnone size-medium\" style=\"margin-left: auto; margin-right: auto; display: block;\" \/><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: large; color: #000000;\"><strong>N\u00c3O RECEBI O MEU PEDIDO, O QUE POSSO FAZER?<\/strong><\/span><\/p>\n<p style=\"text-align: justify;\">O cliente pode entrar em contato com o Departamento de Atendimento ao Cliente enviando um email para pedido@gxdetail.com ou enviando um WhatsApp atrav\u00e9s do site.<\/p>\n<p style=\"text-align: justify;\">Geralmente, h\u00e1 dois motivos pelos quais n\u00e3o recebeu o seu pedido:<\/p>\n<ul style=\"text-align: justify;\">\n<li>Endere\u00e7o incorreto: Neste caso, recomendamos que ligue para a MRW com o n\u00famero de seguimento da encomenda, esclarecendo os detalhes do endere\u00e7o.<\/li>\n<li>Tentativas de entrega sem sucesso: a MRW faz at\u00e9 duas tentativas de entrega. Se tiverem decorrido mais de 14 dias \u00fateis desde a primeira tentativa de entrega, \u00e9 iniciado o processo de devolu\u00e7\u00e3o da encomenda aos nossos escrit\u00f3rios. A empresa transportadora n\u00e3o far\u00e1 uma terceira tentativa de entrega.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">Se a encomenda for devolvida \u00e0s nossas instala\u00e7\u00f5es, a GX Detail proceder\u00e1 \u00e0 devolu\u00e7\u00e3o do valor da encomenda, descontando 5\u20ac, devido aos custos de todo o processo de devolu\u00e7\u00e3o.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>TERMOS E CONDI\u00c7\u00d5ES DE ENVIO COMO E QUANDO O MEU PEDIDO \u00c9 ENVIADO? Todos os nossos produtos s\u00e3o enviados em embalagens de alta qualidade que garantem a chegada das encomendas em perfeito estado. A encomenda sai das nossas instala\u00e7\u00f5es no prazo m\u00e1ximo de 24\/48 horas, nos dias de semana, ap\u00f3s rece\u00e7\u00e3o do pagamento ou confirma\u00e7\u00e3o [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-1197","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.1 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Termos de Envio e Devolu\u00e7\u00f5es - GX Detail<\/title>\n<meta name=\"description\" content=\"Termos e Condi\u00e7\u00f5es de Envio GxDetail | Premium car Detaling | Produtos de limpeza autom\u00f3vel melhor pre\u00e7o | Envio 24 horas\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/gxdetail.com\/pt-pt\/termos-de-envio-e-devolucoes\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Termos de Envio e Devolu\u00e7\u00f5es\" \/>\n<meta property=\"og:description\" content=\"Termos e Condi\u00e7\u00f5es de Envio GxDetail | Premium car Detaling | Produtos de limpeza autom\u00f3vel melhor pre\u00e7o | Envio 24 horas\" \/>\n<meta property=\"og:url\" content=\"https:\/\/gxdetail.com\/pt-pt\/termos-de-envio-e-devolucoes\/\" \/>\n<meta property=\"og:site_name\" content=\"GX Detail\" \/>\n<meta property=\"article:modified_time\" content=\"2021-10-01T17:33:54+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/gxdetail.com\/wp-content\/uploads\/2021\/08\/preparacion-pedido-gxdetail-min-300x200.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tempo estimado de leitura\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/gxdetail.com\/pt-pt\/termos-de-envio-e-devolucoes\/\",\"url\":\"https:\/\/gxdetail.com\/pt-pt\/termos-de-envio-e-devolucoes\/\",\"name\":\"Termos de Envio e Devolu\u00e7\u00f5es - 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